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Help & support

Talk to a human.

We’d love to hear from you — whether it’s a question, some feedback, or a hand with an order. Reach us by email and we’ll get back to you within one business day.

mail
Email support

During beta, email is the one reliable channel — no bots, no ticket maze. Include your account email, the style name, and a screenshot if something looks wrong.

mailsupport@pawtistai.com
Replies within one business day
mail
Help & support
Questions, wishlist ideas or beta artwork help.
support@pawtistai.com
handshake
Press & partnerships
Collaborations and media enquiries.
support@pawtistai.com
schedule
Response time
We read every message that comes in.
Within 1 business day
Before you write — quick answers
Artwork looks wrong or failed?
Credits for failed generations are refunded automatically. Include the style name and a screenshot and we’ll dig in.
Credits missing after a purchase?
Send the email you paid with and the receipt — balance issues are our top priority and usually fixed same-day.
Want your photos deleted?
Email us from your account address and we’ll remove your uploads and generated artwork.